University of Tennessee Football and Basketball Tickets
 
HomeRegisterContact UsBrokersTestimonialsPlace An AdLog OnFAQ 
Have Questions?
Need Help?
UT Football
2011 Season
Season Tickets
Multi Games
Parking Pass
MONTANA
CINCINNATI
at Florida
BUFFALO
GEORGIA
LSU
at Alabama
S. CAROLINA
MTSU
at Arkansas
VANDY
at Kentucky
Frequently Asked Questions
Why should I place a ticket ad with bigorangetickets.com?
  • You immediately reach a potentially large audience of people.
  • It's free, which is a lot cheaper than a newspaper ad.
  • All or most home football games are usually sold out well in advance.
  • You don't have to stand on the street corner on game day trying to find or sell tickets.
  • You don't have to place the ad several days in advance like you would have to do for a newspaper ad. You may be able to place an ad as late as game day morning and find buyers or sellers since your ad is posted on the Web immediately.
  • You have an alternative for selling extra tickets if, at the last minute, someone in you party cannot attend the game.
  • You have an alternative for finding available tickets if, at the last minute, you have someone wanting to join your party.
  • Your ad becomes easily available to out-of-town UT or opponent fans. If you give an email address in your ad, they may be more willing to deal with you and avoid spending money for long-distance phone calls.
  • You have complete self-sufficiency and control over your ad. You compose it, enter it, and change it as often as you like. You do not have to depend on some other person to do this for you.
  • If you happen to have a web site or page of interest, you can optionally link your bigorangetickets.com ad to your site.
How do I place an ad?
  • You must be registered to place an ad. The registration process will set up your personal Logon ID and Password.
  • Select the Log On option from the menu at the top of each Big Orange Tickets public page. Enter your Logon ID and Password, then click the Log On button. You will be taken to the private bigorangetickets.com secure server that will protect all your subsequent transactions with encryption.
  • On the secure page, click the "Place Ad" button. You are presented with a form to enter your ad.
  • After you enter and submit the ad, it will be displayed for your review. At this point, you have the option of returning to the form and making changes. The ad is now available to the world.
Why do I need to register to place an ad?

You need to register to obtain a personal Logon ID and a Password. After you place an ad, you may later need to go back and change it, insert new information, correct errors, take the tickets off the market, etc. Having a Logon ID and Password ensures that you are the only person that can access and modify your ad.

How do I register?
  • From any public page in the bigorangetickets.com site, click on the "Register" menu item.
  • You are presented with a Registration Form.
  • The only required information to enter is a Logon ID. The Logon ID must be your email address, and must be a valid email address.
  • There is other optional information that you can elect to enter.
  • You can optionally enter name, address, and phone information. This information is kept confidential and is not shared with anyone.
  • You can optionally enter contact information. This information is displayed with each of your ads so that potential clients can contact you about your tickets. You enter only the information you want to be made public.
  • When you submit your Registration Form, you are immediately sent an email containing a temporary password. You can then log on with your logon ID (your email address) and the temporarily assigned password. The first time you log on, you will be directed to change your password to something that you can more easily remember. Once you have changed your password, you are successfully registered and can place your ad.
Why does my Logon ID have to be my email address?
  • First of all, it is easier for you to remember your email address than some made-up code or nickname. If you are registered on other sites, you may have learned how difficult it is to have the same ID everywhere because it is possible that someone else has already picked your choice at some of the sites.
  • Secondly, bigorangetickets.com must have a confirmed method of contacting you should there be some problem or question concerning your ad or your account. For example, if you forget your password, bigorangetickets.com can send it to your Logon/Email address with assurance that it is being sent to the correct location.
Can I place an ad immediately after registering?

Almost. When you submit your registration form, bigorangetickets.com immediately sends you an email containing a temporary password. When you receive this temporary password, you can log on and place an ad after you change the password to something easier for you to remember.

The time delay between the time you submit your registration form and the time you are allowed to place an ad depends on the efficiency of the internet email system at that point in time and the speed at which you respond after receiving the temporary password. You could receive the email within seconds or within a few minutes if the internet email system is running OK. If either the sending mail server or the receiving mail server is having problems, it may take a few hours or more. To be safe, register in plenty of time to allow for any potential problems.

Why do I have to go through the process of receiving a temporary password?
This process confirms that your requested LogonID is exactly equal to your email address. You have to request the correct Logon/Email ID to successfully receive the temporary password by email. Activating your account confirms that your email address was correctly entered as your Logon ID.
What if I register with a Logon ID that is not equal to my email address?
You will not be able to access your Logon ID because you will never receive the temporary password by email.
What happens if I never receive my temporary password by email?
If you do not immediately receive your temporary password by email, it may be because the internet is slow at that time. If you never receive the email, it may be because your requested Logon ID does not exactly equal your email address. Or, it may be caused by an internet mail server being down for an extended time or some other technical problem. In any case, if you never receive it, contact support@bigorangetickets.com
Why should I enter any personal information on the Registration Form?
Entry of personal information on the registration form is entirely optional. However, this information may be helpful if bigorangetickets.com needs to contact you and is not able to contact you using your Logon/Email ID. Any information you enter here is not shared with anyone else. It is maintained on our secure server and any of this data transferred between your computer and the bigorangetickets.com site is encrypted before being transmitted across the internet.
Why should I enter any contact information on the Registration Form?

Entry of contact information on the registration form is entirely optional. However, entry of contact information informs potential clients how to contact you about your ad. You can enter as much information, or as little information, as you want: name, company, address, phone, fax, or email address. Whatever you enter will be appended to each of your ads when each is displayed to the public. If you do not enter any contact information here, you will have to provide some contact information in each of your ads individually. The advantage of entering this information on the registration form: 1) It will automatically append to each of your ads. 2) If you change any contact information, it will automatically and immediately reflect in each of your ads. 3) Contact information will not take up any of your allocated space in the body of your ads.

What is the purpose of the Common Web Site Address on the Registration Form?
If you have a company or personal web site or page of interest, you can reference it on the registration form. If you reference the site on the form, each of your ads will automatically include this link.
Can I change any of my registration information after my Logon ID is activated?
Yes. Simply log on and select the desired option. You can change your password, any personal information, any contact information, and any common web site address. You can do this on your own, at any time, and as often as you wish. However, you cannot change your Logon ID on your own. If your email address changes, please contact support@bigorangetickets.com for instructions.
Can I modify an ad after it is posted?
Yes. Simply log on and select the desired option. You can change anything you have previously entered. You can do this on your own, at any time, and as often as you wish. In fact, you may type over all the old information with a completely new ad. However, you cannot change the ad expiration date.
Can I remove an ad?

Yes. You can physically remove an ad, or you can keep the ad online but hide it from public view.

To remove an ad, log on and select the "View/Modify My Ads" option. On the ad you want to delete, click on the "Delete" button.

To hide an ad from public view, log on and select the "View/Modify My Ads" option. Then click on the "Modify" button for the ad you want to hide. Select the "Hide It" option and click on the "Finish" button. You can still access the hidden ad, but it is not viewable by the public.

What happens to my ad when it expires?
bigorangetickets.com automatically removes expired ads. In some cases, the ad may not be removed immediately. Any ad that is expired, but not yet removed, cannot be viewed from the public site, but is still accessible by the owner within the secure site.
Why do I sometimes get automatically logged off?

To enhance your security, bigorangetickets.com automatically logs off a logged-on user after 60 minutes of inactivity. For example, if you forget to log off, this will be taken care of automatically for you at the expiration of this time period.

Each time you click to a new page, the time limit is reset.

To avoid getting logged off while you are in the middle of composing an ad, save any work in progress if you will not be clicking to a new page within this time period. If you take a break in the middle of composing an ad, select the option to hide it from public view, go ahead and submit it in partial form, come back later and modify it to completion, then select the option to remove it from hidden status.

What is a hidden ad?

Hiding an ad keeps the public from seeing it. However, you are still able to see it and modify it in your private and secured area.

Why would you want to hide an ad from public view? When you initially post the ad, it is immediately available for public view if you do not choose to hide it. You may want to post it and hide it so you can review it carefully before it is made public. Or, you may have found or sold your tickets and you want to remove the ad from public view.

What is a promotion code, and how do I get one?

bigorangetickets.com may occasionally offer special deals to individuals that deal with a volume of tickets. Each individual that is selected for this promotion is given a code that must be entered when they register. Entry of this code allows them to take advantage of the special offer.

If you are qualified for a particular offer, you may request a promotion code. To see if you qualify, send an email to sales@bigorangetickets.com along with your name, company name, web site address (if any), mailing address, phone number, and email address (use the email address that you want to become your bigorangetickets.com Logon ID). If qualified, you will be sent a promotion code by email.

Can I place just one ad to describe multiple game tickets?

Yes. If you want to advertise for more than one game, but not for a full season ticket package, select the Multiple Game option. One caveat: if someone is looking for a particular game, there is a possibility they will only click on the menu for the specific game, and not the multi-game.

 
East Tennessee Land
Ft Loudon Lakefront - 473' Frontage on 2.76 Acres


Copyright © bigorangetickets.com 2002 - 2011 All Rights Reserved